Bistone Knowledge Base

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Start Here — Quick Start Guides

Bistone HMS Full Board Version - Quick Start

Complete 8-step guide: package rates, reservations, services, and staff permissions. Best for All-Inclusive and Half-Board hotels.

Bistone Hotel Management System - Quick Start

Complete 8-step guide for the standard version: room types, rates, guests, and reservations. Best for standard hotels.

Choosing the Right Version 13 guides

Why Bistone 3 guides

How much time does Bistone HMS save?
Is $149 worth it? The real ROI of Bistone HMS
Why Half Board setup takes 5 minutes, not 3 hours

Daily Operations 22 guides

Reservations & Guests

How to make a reservation?
How to manage all guests in a reservation, not just the main guest?
How to handle guest check-ins after midnight?
Why can't I select a room when making a reservation?
How to view the reservation status change log?

Rooms, Rates & Packages

How to manage our Full Board packages?
How to set room rates and package prices (Full Board)
How to set room rates (Standard version)
How to set up tax-inclusive rates?
How to print multiple taxes separately on guest invoices?

POS & Restaurant

How to set up POS for your restaurant, bar, or front desk?
How to enable and use Table Management?
How to use Table POS for restaurant management?

Cloud & Mobile

How to use QR Code Room Service in the Cloud version?
How to use Bistone HMS Pal?

Reports & Printing

How to print or export reports?
How to set up printing for thermal, PDF and regular paper?
How to print a guest registration card?
How to customize your invoice number (reservation code)?

Inventory & Finance

Is your hotel stock running low without you knowing?
You're already recording payments — but are you really in control?
How to record expenses?

Setup & Configuration 3 guides

Login & Password

Why can't I log in even with correct password?
What is the initial password for the Admin user?
How to change your password?

Licensing & Activation 4 guides

No PayPal? Complete your purchase here
How to get your license & activate software after payment?
How does upgrading work and what are the costs?
About Bistone HMS Full Board Edition v5.7

Maintenance & Data Security 5 guides

How to upgrade our database?
How does the Network version auto backup?
Database backup made easy
How to get the latest updates & new features?
What happens to my trial data when a new version is released?