Where can I print a guest registration card in Bistone HMS?

You can print it from three sections: Reservations (Guest List tab), Room/Bed Search Center (right?click context menu), and Arrivals & Departures (Arrivals tab, Edit Guest Info drop?down).

Why is the Print Guest Registration Card button grayed out?

The button is disabled if no reservation is selected, no guest record is selected (in Reservations), or if your user account lacks the required [Print Guest Registration Card] permission. Contact your system administrator to check permissions.

Do I need special permission to print registration cards?

Yes. The user must have the [Print Guest Registration Card] permission assigned. This is controlled in the Permissions section by the system administrator.

How to Print a Guest Registration Card in Bistone HMS

Bistone HMS provides three convenient methods to print a guest registration card. Each method requires that the user has the [Print Guest Registration Card] permission and a valid reservation selected.

Method 1 - From the Reservations Section

Open the Reservations section.
Select the desired reservation from the main grid.
In the detail panel, switch to the Guest List tab.
Select the guest record for whom you want to print the card.
Click the Print Guest Registration Card button (available in the detail panel toolbar).

Requirements: A reservation must be selected in the main grid, a guest record must be selected in the Guest List tab, and the user must have the required permission.

Method 2 - From the Room/Bed Search Center

Open the Room/Bed Search Center section.
Locate and right-click on a cell that belongs to an occupied reservation.
From the context menu, select Print Guest Registration Card.

Requirements: The right-clicked cell must be associated with a valid reservation, and the user must have the required permission.

Method 3 - From the Arrivals & Departures Section

Open the Arrivals & Departures section.
Switch to the Arrivals tab.
Select the desired reservation from the arrival list.
Click the drop-down arrow next to the Edit Guest Info button.
From the drop-down menu, select Print Guest Registration Card.

Requirements: A reservation must be selected in the Arrivals list, and the user must have the required permission.

Tip: If the print button is disabled, check that all conditions above are met (especially selecting a guest record in Method 1). Also verify your user permissions with the system administrator.