Select your situation below for a tailored solution:
For Standalone or Network Version
I am using the Trial Version.
This indicates that your trial version has
expired. Purchase a license to log in normally
and continue using your trial data.
I have purchased a license.
- For a fresh installation of the licensed version, online registration is required before the first login.
- If you restore a trial database backup or an unregistered backup, re-registration is required.
- If the hotel name has been modified in
Settings (including changes in capitalization), re-registration
is required.
If you need to change the hotel name in the license, please contact us.
For Cloud Version (Web or Desktop Client)
Your Subscription Needs Renewal.
Renew your subscription to restore normal login and continue
using your cloud data.
- Visit Bistone HMS Pricing & Renewal Page
- Or, contact support@bistonesoft.com for a direct renewal link.
Forgotten Your Password
For Standalone/Network Version:
Email support with your proof of purchase (purchase email, Transaction ID, or Order Number).
For Cloud Version:
Email support with your Client ID.
Email support with your proof of purchase (purchase email, Transaction ID, or Order Number).
For Cloud Version:
Email support with your Client ID.