Our upgrade policy is designed to be simple, fair, and supportive of your hotel's growth.
Whether you're getting the latest features or moving to a more powerful version, we aim to make
the process straightforward and cost-effective.
Here is a breakdown of our main upgrade paths and costs:
| Upgrade Path | Cost | Details & Notes |
|---|---|---|
| Same Version Updates (e.g., HMS v7.1 to v7.132) | Free | Includes all minor updates, bug fixes, and security patches for the version you own. |
| Adding Modules (e.g., adding +Restaurant to your license) | Pay the Difference | You only pay the price difference between your current package and the new one. |
| Standalone → Network Version | Pay the Difference + Free Data Migration | Pay the price difference. We provide a free migration for a seamless switch. |
| Standalone/Network → Cloud Version | Pay the Subscription + Data Migration | Start your cloud subscription. We offer significant savings on data migration (see details below). |
Detailed Guidance & Special Offers
For Data Migration to the Cloud:
We understand that moving your operational data is crucial. To make the transition to our zero-maintenance Cloud Version as easy as possible, we offer two options for Standalone/Network users switching to the Cloud:
We understand that moving your operational data is crucial. To make the transition to our zero-maintenance Cloud Version as easy as possible, we offer two options for Standalone/Network users switching to the Cloud:
- For new Cloud subscribers: We provide data migration service for a one-time fee of $50, ensuring a smooth and professionally handled transition.
- For eligible users: Active users upgrading from a Network Version may qualify for a free data migration offer. Please contact our support team to check your eligibility.
Why This Policy is Great for You:
- No Penalty for Growth: You only pay for the additional value when you upgrade.
- Investment Protected: Your purchase of a perpetual license (Standalone/Network) is always respected.
- Easy to Scale: Switching to the cloud is designed to be administratively simple and technically smooth.
How to Initiate an Upgrade?
Simply contact our support team at support@bistonesoft.com with your current license information and your desired target version. We will provide you with a personalized quote and guide you through every step.
Simply contact our support team at support@bistonesoft.com with your current license information and your desired target version. We will provide you with a personalized quote and guide you through every step.